Telephone Trouble Report

NOTE:   To avoid unnecessary repair costs, please do the following before initiating a Trouble Report :

  • Check the cord from the handset to the phone to assure it is not frayed or disconnected.
  • Check the cord from the phone to the wall jack to assure  it is not frayed or disconnected.
  • Try another phone, of the same model, in your wall jack to see if the trouble still exists.
  • Make sure you are using an active phone jack.
  • Check our on line dialing instructions to assure you are dialing properly.

If you fail to do the above, and the problem is not facility related, you will be charged the repair fee.

*Required Fields

Date:  *     Email:  *

Name:  *                 

Phone Number to reach you while repair is being made: *

Department/On-Campus Residence: 

Phone Problems

Before reporting a problem, make sure you complete the check list below.

Phone Number being Reported:  X-  *           

Date Trouble began:  *

Type of Phone: *   

2500    6221     8110     8410     Other

Identify the Problem --- You must complete the following:  

No Dial Tone     Static      Button Sticks     Wall Jack is Broken    

I cannot dial this number     I cannot receive calls      

Description of trouble, if not identified above:


Have a Telecommunications Question?

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Updated August 12, 2009
© 2005 The Pennsylvania State University